ISO INTERNATIONAL STANDARD 14001 Third edition 2015-09-15 Environmental management systems Requirements with guidance for use Systemes de management environnemental - Exigences et lignes directrices pour son utilisation Reference number IS0 14001:2015(E) @ IS0 2015 IS0 14001:2015(E) COPYRIGHT PROTECTED DOCUMENT @ IS0 2015, Published in Switzerland All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below or ISO's member body in the country of the requester. ISO copyright office Ch. de Blandonnet 8 · CP 401 CH-1214 Vernier, Geneva, Switzerland Tel. +41 22 749 01 11 Fax +41 22 749 09 47 [email protected] www.iso.org ii @ IS0 2015 - All rights reserved IS0 14001:2015(E) Contents Page Foreword V Introduction vi 1 Scope 2 Normative references. .1 3 Terms and definitions. 3.1 Terms related to organization and leadership 1 3.2 Terms related to planning . 2 3.3 Terms related to support and operation. 4 3.4 Terms related to performance evaluation and improvement 5 4 Context of the organization 6 4.1 Understanding the organization and its context 6 4.2 Understanding the needs and expectations of interested parties 6 4.3 Determining the scope of the environmental management system 6 4.4 Environmental management system. 7 5 Leadership .7 5.1 Leadership and commitment 7 5.2 Environmental policy 7 5.3 Organizational roles, responsibilities and authorities 8 Planning .8 6 Actions to address risks and opportunities 6.1 8 6.1.1 General... .8 6.1.2 Environmental aspects 9 6.1.3 Compliance obligations. 9 Planning action. 6.1.4 9 6.2 Environmental objectives and planning to achieve them 10 6.2.1 Environmental objectives. 10 6.2.2 Planning actions to achieve environmental objectives 10 7 Support. .10 7.1 Resources. 10 7.2 Competence 11 7.3 11 Awareness. 7.4 Communication 11 7.4.1 General. 11 7.4.2 Internal communication 12 7.4.3 External communication. 12 7.5 Documented information.. 12 7.5.1 12 General. 7.5.2 .12 Creating and updating. Control of documented information .12 7.5.3 .13 8 Operation .13 8.1 Operational planning and control 8.2 Emergency preparedness and response. 13 9 Performance evaluation. 14 9.1 Monitoring, measurement, analysis and evaluation. 14 9.1.1 14 General. Evaluation of compliance 9.1.2 14 .15 9.2 Internal audit .15 9.2.1 General. 9.2.2 .15 Internal audit programme 9.3 Management review 15 iii @ IS0 2015 - All rights reserved IS0 14001:2015(E) 10 Improvement. .16 10.1 General 16 10.2 Nonconformity and corrective action 16 10.3 Continual improvement .17 Annex A (informative) Guidance on the use of this International Standard .18 Annex B (informative) Correspondence between IS0 14001:2015 and IS0 14001:2004 ..32 Bibliography .34 Alphabetical index of terms .35 iv @ IS0 2015 - All rights reserved IS0 14001:2015(E) Foreword ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (IsO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with IsO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization. The procedures used to develop this document and those intended for its further maintenance are described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the different types of IsO documents should be noted. This document was drafted in accordance with the editorial